Evergreen Commons - 49 Reviews - East Greenbush (2023)

Evergreen Commons(800) 385-2527

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Evergreen Commons - 49 Reviews - East Greenbush (1)

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Reviews of Evergreen Commons

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(32 Reviews)

Assisted Living Reviews for Evergreen Commons

December 13, 2021

By Geraldine_

I am/was a resident of this facility

Evergreen Commons Rehab is a great place. Nursing is good, and the Activities department is very nice. Social work is great wind they work with my daughter for everything.

December 08, 2021

By Lauriesw

I am/was a resident of this facility

I had a great recovery at Evergreen Commons Rehab. My aide, Mike made me feel very comfortable throughout the stay. I will miss everyone here, they were all amazing.

March 10, 2021

By doidly

I am/was a resident of this facility

The staff, regardless of roles were consummate professionals! Their expertise combined with both compassion and totally positive attitudes made for a very successful and comforting experience! Rooms were comfortable and immmaculate.

January 14, 2021

By CharlesF_

I am/was a resident of this facility

The nurses at Evergreen are very good. Everyone is so helpful. The housekeeping does a very good job at keeping everything very clean.

January 05, 2021

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By Evergreen is BAD

I am a friend or relative of a current/past resident

Sorry. The only choices were Assisted Living, Nursing Home, or Memory Care. My good friend was there for short-term rehab. And, based on the POOR care she received as an 89-year-old woman with full faculties, I’d be very circumspect of this place. Her aides and nurses left her in her filth for over 6 hours! They did not respond to her calls. Her daughter asked them to do a UTI diagnosis on Wednesday and today, after getting her removed on Saturday from there to her daughter’s, they just contacted her and told her she has a UTI and possible sepsis. And the doctors, OMG, when she went in prescribed her meds that anyone with a heart issue or possible heart issue should never take. Please do not subject a loved one to this abhorrent facility.

June 30, 2020

By AnonymousResident5

I am/was a resident of this facility

They have went the extra mile to make me feel comfortable and accommodated. Definitely recommend! They have done a wonderful job in keeping coronavirus out of the facility.

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Nursing Home Reviews for Evergreen Commons

March 01, 2023

By Amy Sears

I am a friend or relative of a current/past resident

I have had mom in several facilities that were so inadequate the last one before Evergreen Commons, they would know that Mom was wet and would leave her until they were ready. Their motto was protocols not people. Mom was excepted gracefully into Evergreen and they take care of all her needs, you know how I know lol mom has all her faculties and I no longer get those phone calls saying I am wet, They would walk in ask Mom what she needed and say they would be right back and walk out and wouldn't come back! I have cried so many tears because I couldn't take care of Mom and mom deserves the best! Well she finally has it! Now when mom calls she is laughing and smiling and she tells me how much she loves Evergreen Commons! I want to thank them from my whole family! So before listening to anybody that they are all the same, not true! Check out Evergreen Commons. I am so thankful for all of them right from the Greeters at the door to the Nursing, Office, Rehabilitation, Kitchen, Maintenance and cleaning staff really care! They have wonderful admissions and they listen and get to know the patient and to know what their needs are. Mom likes their food which lets face it most places mom would call dog food not Evergreen she even looks forward to all her meals! They also make sure on her personal needs like going to the bathroom something that we take for granted Evergreen doesn't make you sit in your well you get the picture. Please if you have a loved one that needs that special care please go to Evergreen Commons you will not be sorry. Evergreen my Family thanks you from the bottom of our hearts. You know if your parents are like mine they took care of you when you were sick and gave you the necessities growing up. Now we are grown and now they should have that same care and love! Thank you Thank you Thank you

August 26, 2021

By CatherineaH

I am/was a resident of this facility

The staff at Evergreen Commons Rehab are great. Nursing was kind and respectful. Housekeeping and laundry kept my room clean every day. The Activties team always had something for us to do.

August 17, 2021

By ShirleyH

I am/was a resident of this facility

The Activties staff came every day and always made me smile. The rehabilitation was also very good.

July 07, 2021

By Roses234

I am/was a resident of this facility

I was a patient at this place in East Greenbush, NY. The food at every meal was cold and not given what was ordered. The staff in most cases had rude aids and some rude nurses.The facility at times did not have clean bathrooms and patients room had dirty floors. Clothes got lost in the laundry. Patients sometimes had to wait 1-3 hours to get help for different things. I would not recommend this place for anyone. Not enough staff and patients were mistreated. Therapy was good.

February 25, 2021

By Kevin Miller

I am/was a resident of this facility

I am having a great experience at Evergreen Commons. It's very clean here and the workers are great. I am very happy with the care that I am receiving.

November 12, 2020

By Gail KoKo

I am/was a resident of this facility

Everyone who works at Evergreen is absolutely wonderful. Nursing provides spectacular care and therapy is pretty good as well.

October 26, 2020

By Virginia K

I am/was a resident of this facility

I went for rehabilitation and found it to be very good. The therapist really worked hard with me and really made progress. The housekeeping was very kind and left everything clean.

August 17, 2020

By Do B

I am/was a resident of this facility

Everyone who works here is very kind and did great in helping me recover.

August 12, 2020

By Le R

I am/was a resident of this facility

I was treated very well at Evergreen Commons.

August 11, 2020

By Stan B

I am/was a resident of this facility

The rehab is good and overall Evergreen is nice.

July 14, 2020

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By Debra Manno

I am/was a resident of this facility

I would recommend Evergreen Commons Rehabilitation and Nursing Center for rehab. The staff is friendly and the nursing staff did a good job.

July 09, 2020

By Janice N.

I am/was a resident of this facility

I had a very good experience here. They work with everyone, and listen.

July 01, 2020

By Anna B.

I am/was a resident of this facility

I really liked it here, and would definitely recommend Evergreen for rehab.

June 22, 2020

By Deborah D.

I am/was a resident of this facility

Evergreen has does wonderful during this COVID problem. They have kept everyone safe.

June 18, 2020

By Judith D C.

I am/was a resident of this facility

I had a positive experience. The staff were all professional and kind. The food was good. The room was adequate. All in All, my experience here was very good.

May 01, 2020

By angels fly high now

I am a friend or relative of a current/past resident

my mom was a patient at evergreen n. facility for 11 months, on 1 schodack way. she absolutely loved her nurses and aides who were good to her. she absolutely loved the food and she enjoyed her activities and guest singers. she also loved her church on sundays as she was always a devoted christian. she often spoke highly of her weekly trip to the hair salon with her stylist shaquita, whom she loved. my mom was a nurse for 40plus years and she loved her work. at 90 years old we had a Birthday party for mom in December at the nursing home with all her roommates and nursing staff. she was so happy. on March 22, 2020 i recieved that dreaded phone call that sunday morning. my moms heart was shutting down. even during the pandemic i was allowed to be with my mom at that time. i held her in my arms as she left our world and went to be with my Dad. the nurses were such angels to me. consoling me at this difficult time. sending sympathy cards and helping to pack my moms belongings when it was very difficult to do. i am very grateful to evergreen nursing home for giving my mom the greatest care and happiness while she stayed there. again thank you to all staff and exspecially Lori in admissions for getting my mom there so quickly.

May 24, 2019

By oliverhugh1

I visited this facility

my mother is a patient at evergreen. i would like to thank all the proffessional staff at 1 schodack way section for their wonderful compassion and skills towards my moms care. because of their wonderful one on one care for her i still have her in my life today when at one point we all thought she was leaving us. her room is always very clean and organized and quite large. mom loves the activities and church gatherings. she also loves her nurses. they are our angels ! this is the 3rd nursing facility mom has been in and her final home as it is the perfect place for mom. thank you to all the staff at evergreen commons you are fantastic !!!

February 04, 2019

By Observant family

I am a friend or relative of a current/past resident

My family member was not given breakfast and the staff who "forgot" to bring the breakfast blamed the patient (who cannot speak up) Patients ring the bell and it takes about an hour to have someone come in the room. (The staff have even told us to ring the bell an hour before you need something) When someone does come in the room, you tell them your request and they say they will come back to assist you and they NEVER come back. Trying to get pain medicine is nearly impossible! Patients suffer greatly in pain at this facility. The staff complain all the time about working here. I heard a staff member say they are underpaid and understaffed. Most staff are very rude to both patients and visitors. I would not recommend this facility for care of a loved one.

January 28, 2019

By DBEMSemt5183

I am a friend or relative of a current/past resident

My mom was here for rehab. She presses the call bell because she wanted to go for a walk and it took staff over an hour to come in. She wanted to get dressed and the aide told her she would be right back and 45 minutes later the aide never returned so my mom got herself dressed. When the aide came back into the room almost 2 hours later she yelled at my mom and told her that she should have waited for help. The food is always cold when they bring it to the patients. My mom ordered dinner the other night at 5pm and they finally brought her food into her at 6:30 and it was ice cold. My mom waited for over an hour for an aide to come in when she pressed the call bell because she had to go to the bathroom. When the aide finally came into to help my mother into the bathroom she had an attitude like my mom was bothering her. I would NOT recommend this place to anyone.

November 24, 2018

By cecil1216

I am a friend or relative of a current/past resident

This place is the most disgusting dirty home ever. Staff is miserable my brother was there after his stroke had a feeding tube in had many falls went to the hospital not going to the bathroom emergency room doctor said that he was extremely dehydrated his system was shutting down how can someone be dehydrated with a feeding tube in he never made it out of the hospital he died I wouldn't send my own worst enemy there they don't care for their patient s all they want is money

July 07, 2018

By Liz Ward

I am a friend or relative of a current/past resident

Everything about Evergreen Commons in East Greenbush exceed my expectations. An initial stay for a dear friend included extensive rehabilitation services. I never thought my friend could be restored to level of capability again in her life. Evergreen Commons staff helped her so much that she functioned at a level that exceeded what she had experienced for the last 3 years.Sometime later she was admitted to the Alzheirmers unit under the direction of Brenda . I found the care and caring to far exceed my expectations. The room was beautiful but the real shining star was the staff who showed great patience, My friend smiled every time any of them came into the room. I saw them take her hand or give her a quick hug frequently. She was always clean and well dressed. She participated in social activities which she greatly enjoyed, especially the music programs they provided. Both she and all of her personal property were treated with respect and value. However, nothing could exceed the staff commitment as they tried to find foods she liked, worked to find a larger bed and a comfortable wheelchair for her use, always knew where she was when I came to visit and she was not in her room, and answer her call light promptly. No matter how busy they were they always greeted her with a friendly smile. I rarely observed the staff at the nursing station gabbing because they were always with the patients on the unit. All of the patients were cheerful and seemed genuinely happy there. And all staff members considered all residents as their own. I could ask anyone how she was and they knew, even if she was not one of their patients. I also received frequent phone calls even when there were only minor changes being made in her care which I found very comforting. My friend was very happy there and I was very pleased that she was in a good place where she was considered important and valued. The staff in the Alzheimer's were truly outstanding.

May 01, 2018

By Michelle 11

I am a friend or relative of a current/past resident

My mother was recently at Evergreen Commons for Rehab. It was a nightmare. They are severely understaffed and it broke my heart hearing residents calling for help and no one coming. Luckily we had enough family and friends to be there nearly around the clock. At her follow up Dr appointment today she told the doctor it "Was a house of horrors". She was only there 2 weeks, I can't imagine what is like for those who are there longer

March 29, 2018

By DMcGee1220

I am a friend or relative of a current/past resident

THIS PLACE IS HORRIBLE!!!!! After being there about 24 hours my mother’s skin on her backside was broken!! She was not changed all night long her 1st night there. The 2nd day she wasn’t changed from theMymorning cleanup until I called someone at around 3:30pm. She will not be staying there!!

January 30, 2018

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By Phil41

I am a friend or relative of a current/past resident

The staff understands patients' needs. They provide stimulating therapy for a person whom I thought was beyond rehab hope. They do not give up.

December 26, 2017

By Joanne Macy

I am a friend or relative of a current/past resident

this nursing home never has enough help. just recently I went to visit my friend it was 10:30 he was not up or had breakfast and in his diaper all night until I got there uncalled for how would they like to go with no breakfast.

November 12, 2017

By martha63

I am a friend or relative of a current/past resident

My sister has been in this place for five plus years and had noting but trouble Just recently the room was so cold like 30 degrees had to get the nurse to fix the heat because there was no knob I have been in her room when her machine goes off and no one comes for like 20 or more minutes I have tried to get her out of this place and once your in it is impossible to get move to another facility I have been trying can say most of the aids r very friendly they r over worked they need more aides

July 25, 2017

By Joanc57

I am a friend or relative of a current/past resident

My mother suffered from Alzheimer's and was cared for at this facility at the end of her life and we could not have asked for a better experience. The hard working staff were always pleasant and available, my brother and I never felt that my mother was ever neglected; the room was clean and bright; the whole facility is in a very nice location. You have to realize that when your elderly parent is put into a nursing home, it's impossible for the care to exactly match the personal care at home--but for my family, Evergreen was a God send and we are very appreciative of how they cared for our mother when my brother was unable to keep her at home after she fell ill with pneumonia.

June 27, 2017

By martha62

I am a friend or relative of a current/past resident

I visit my sister who has been in Evergreen Commons for over 5 years it has gone down hill ever since it was sold I visit her 2 or 3 times a week and the room she is in is always dirty things thrown on floor and still there when I go back next time. Her alarm goes off and it takes 15 minutes for someone to answer it. (I clocked it one time) I have been trying to get her out to a better place but it is very hard once a person is all ready in the home.

December 07, 2016

By concernedfamily25

I am a friend or relative of a current/past resident

I currently have a parent in this facility, unfortunately. He has to wait at minimum one hour for anyone to answer his call button, and at times, up to 40 minutes for assistance in getting off the toilet. I have often gone down to the nurses station, only to find the help on their phones texting, chatting, or just sitting. Meanwhile, call bells are going off non- stop and it's as if they don't hear them. I would never again put a loved one in this facility. Lawmakers should fine this facility. To whomever owns this facility, if I am able to report this abuse, I fully intend to.

October 26, 2016

By lololo

I am a friend or relative of a current/past resident

My grandmother was here before she went in to hospice. It breaks my heart to recall the terrible care she received here. They were mean, uncaring and gruff with her. Her bedding was always wet, and her diaper left deep welts on her frail body. I will never forget her saying "they won't let me eat". After my gram passed, and we collected her belongings, we noticed they were all labeled with the incorrect name. This place should be closed down.

March 31, 2016

By pat1234

I am a friend or relative of resident

My family member is in this facility, and she's on a special diet and she doesn't get what she's supposed to. She currently got a cold from here and sounds terrible on the phone, hasn't seen a doctor for her cough which sounds congested. She's put in the hall for hours after a meal because the staff is too busy doing other things!!! Her care is not what was expected! Don't send your family members to this facility, it's VERY poorly run!

November 01, 2015

By Colby

I am a friend or relative of resident

My one hundred year old mother-in-law had the misfortune to go to Evergreen Commons for rehab after surgery to mend a broken hip. We - the family - chose this place because they would allow her personal aides to be present at all times during her stay. Her aides are excellent at what they do, and had a regimen set up to manage her late in life diabetes. The nursing supervisor was adamant and confrontational in not letting the aides do much of anything. They could not give her water in her room, she had to help herself. They could not feed her anything at any time, she must feed herself. During the nights, they would let the nursing station know that she was in pain. They would only give her tylenol which she could not get down because she was having trouble swallowing. The doctor there was hard to get in touch with during the first part of her stay. When finally we did get in touch, he would not change the sugar regimen which he had at no insulin unless the sugar level was above 250. At the high sugar levels she was lethargic.The therapy staff were great, as were several of the nurses and staff. It appears to me that the nursing supervisor, the head nurse, the night nursing staff and the doctor were road blocks to the well being of mom. Yes, she was 100 years old and needed aids to get around and do her daily functions. Her mind was good. There is no excuse for long waits to get pain medication and help in drinking water back in her room. I also feel the record keeping does not reflect the true sugar levels. A reading of 599 became 490 then 435. When the records were released, there was never a reading above 299.I strongly feel this place is understaffed and the management is only concerned with the bottom line profit. If you are diabetic, look elswhere.

October 14, 2015

By Kimmy123456

I am a friend or relative of resident

They gave what I would say was average care up until my grandfather actually passed. Within minutes of him dying, they asked when he was going to get "picked up." When we said we were going to call funeral homes, they made it clear we needed to hurry. Then....a memory I will never forget. They had my deceased grandfather wheeled out in a body bag in front of his whole family and myself. Other residents also saw this. One resident started to cry

May 31, 2015

By 24679

I am a friend or relative of resident

Three of my family members have gone to this facility. All three left in better conditions than they had seen in years. Great medical oversight and kind and caring therapy staff.One of my family members still visits all the friends he made there.

March 14, 2015

By scaredandafraid

I am a friend or relative of resident

This nursing home should be closed down or have a complete over haul of its night staff. They hire young inexperanced aides and nurses who only want to party and have fun, patients are left alone in common areas for long periods , call buttons aren't answered for over thirty minutes some of the aides r mean and talk nasty, patients r given drugs to keep them calm without family notice (Xanax), Elderly who use a bathroom all day r put in diapers at night and wake soaking wet because the night staff is to busy on their phones or the computer, The facility as no security cameras anywhere in the building there for staff has the ability to do what ever they want, Staff nurses have no idea where their aides are it seems no one on night shift as to answer to anyone. My list goes on and on. If u have a loved one in here check on them often in the evening and what drugs their giving. Advice don't put your loved one in this facility RUN!! Do not judge this book by its cover.

March 08, 2015

By Josephine20

I am a friend or relative of resident

Very understaffed. Patients have to wait for a long time when they call for help. Our family has observed our relative waiting for at least 30 minutes when she calls for assistance, and one time it was almost 90 minutes. Good thing she had diapers on. The food is good, and they have a lot of activities. The main issue is the lack of aides, which causes patients to have to wait for long periods of time for help.

October 12, 2014

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By gizmoo

I am a friend or relative of resident

I Think it is to under staff and residents have to wait to long for help when needed my mother didnt get the help she needed so got out of bed with the bed alarm on and was able to change her clothes and wander around room in which in this time frame she pulled out medical devices and tubes but no one heard the bed alarm and her room is next to nursing desk . How could this happen? Please do not send your family member here if you want them to get better

June 23, 2013

By Mgreen5987

I am a friend or relative of resident

Great facility! They go out of their way to make it a caring and friendly environment.

July 08, 2012

By 12345678

I am a friend or relative of resident

My mother re-habbed for a broken hip until taken to the ER fot treatment. This facility is grossly understaffed. 20-25 minute wait for the toilet not uncommon on weekends/holidays, little attention to detail, supervision of staff to see if they had done their job. Pills left in open container in dining room, linens on bed for over a week, no adhearence to dietary concerns - open ordering for menu choices. Not the place for frail individuals who need help with the simplest chores. Would give no stars, but system will not allow.

June 05, 2011

By D4nc3rGino

Friend or relative of resident

Over the years I have had two relatives become residents of Evergreen Commons; my grandfather and my Papa. In the case of my Papa I became experienced with both the assisted living element of the facility and, unfortunately, the dementia unit. My grandfather became a resident in the short-term rehabilitation area. In both cases, I found the nursing staff to be extremely caring and helpful. I remember one Halloween, the nurses helped the residents give out candy to visiting trick-or-treaters. All of the doctors I personally had experience with were very informative and made me feel at ease with my loved one's care and treatment. The grounds surrounding the facility are well kept and away from heavily trafficked roadways. The building itself is clean and welcoming. Overall, I would say that Evergreen Commons is a great option when looking for help in caring for your loved ones.

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Memory Care Reviews for Evergreen Commons

December 22, 2021

By Yvonne_

I am/was a resident of this facility

I would recommend Evergreen Commons Rehab and Nursing Care because of how kind and catering the staff was during my stay. They did a great job in physical therapy, and they helped me build strength.

August 03, 2021

By PatriciaRo

I am/was a resident of this facility

Everything was taken care of here.The staff was very friendly and they kept my room very clean. Therapy helped me a lot and was very good.

May 10, 2021

By Craige

I am/was a resident of this facility

I was at Evergreen Commons Rehab. Everyone was very nice and made me feel very comfortable. I am so happy that they were able to help me, and made me feel good enough to go home. I would recommend them for anyone who needs rehabilitation.

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Services and Amenities of Evergreen Commons


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number:335110
  • Ownership Type:For Profit Corporation
  • Date Certified:10/01/2020


  • Resident Capacity:242
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About Evergreen Commons

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Evergreen Commons Rehab And Nursing Center is a quiet community on acres of landscaped grounds in East Greenbush, NY. Seniors live in a peaceful environment, with the hospitals and other medical care facilities of downtown Albany only a few minutes away.

Services for seniors at Evergreen Commons Rehab and Nursing Center include long-term skilled nursing care, short-term rehabilitation and memory care. Caregivers are available around the clock to assist residents with activities of daily living, such as transfers, bathing and mobility. Licensed nurses supervise care and administer medications and treatments. On-site therapists and consultant physicians in numerous fields help the community provide a continuum of care as residents' medical needs change.

Private and semi-private rooms include comfortable beds, nightstands and personal wardrobes. Residents are encouraged to add personal touches and decorations, and roommate compatibility is a priority in shared rooms. Amenities include cable television and programs sponsored by community volunteers. A pet therapy program strives to provide companionship and help seniors feel at home. Residents can exercise, relax or spend time with friends on spacious outdoor patios and safe walking paths.

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Map of Evergreen Commons

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