Bee Fold Medical Centre - SSP Health (2023)

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News from Bee Fold Medical Centre

We are now offering CONTRACEPTIVE SERVICES for our patients

Group Consultations

We have a new phone system and number

Children's Initiative - more confident parents!

Please do not contact us about COVID vaccine

General Practice Data for Planning and Research (GPDfPR) Data Collection

Christmas surgery opening times

You can now book physio on your own

Our Lead GP has won a top award

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Further written information is available regarding the complaints procedure below.

However if you feel you would like to speak to the Practice Manager in the first instance then please contact the surgery.

Information regarding complaints

Services Available

Booking a routine appointment

You can book a routine appointment by telephone or by calling into the practice. You can also book a telephone consultation with a doctor or nurse. The receptionist will take a message and your contact number. You can book an appointment up to six weeks in advance.

Urgent appointments

The practice runs a pre-booked appointment system, book on the day and walk in clinic but, if you feel that your condition is urgent, you can be given an appointment on the same day. You can also speak to a doctor or nurse on the telephone at the end of their surgery. The receptionist will take a message and your contact number.

Arriving late for an appointment

Please ensure that you arrive on time for your appointment or you may be asked to re-book.

Home visits

If you require a home visit from a doctor, please inform the surgery before 11am and give the receptionist the precise nature of your illness. The doctor will make a house call the same day. Home visits should be only requested when the patient is too ill to attend the practice and could only be moved by ambulance. Non-availability of public transport is NOT a valid reason for a home visit.

• GP Appointments
• Nurse Appointments
• Well Person Checks
• Elderly Monitoring
• Child Health Development Clinics
• Child Vaccinations
• Smoking Cessation Services
• Travel Vaccinations
• NHS Health Checks
• Stroke and Blood Pressure Monitoring
• Diabetes Testing and Monitoring
• BMI Monitoring
• Family Planning Advice
• Sexual Health Services
• Influenza Clinics (Winter time)
• Pneumonia Vaccinations
• Weight Management, exercise advice and referral
• Alcohol advice and referral
• Sexual Health services and contraception advice
• ECG Clinics
• Screening Programs

Patients with Particular Needs

Beefold Medical Centre is working closely with the Military Veterans Psychological Service to help ex-Forces personnel who may be vulnerable due to exposure to military conflict.

The service, run by the Pennine Care NHS Trust, works with the veterans andtheirfamilies to find solutions which address mental health conditions and improve health outcomes.

This can mean increasing access and treatment to appropriate and timely mental health services, from recognising the early signs of mental health problems and providing access to early interventions, to providing therapeutic treatment for complex mental health difficulties and psychological trauma.

Patients are also given help, where appropriate, with employment, reduction in alcohol consumption and housing and social support and the service provides treatment and support for all patients suffering from post-traumatic stress disorder.

The service comes to the practice each week on a Tuesday to see any patient who needs support.

Please ask at reception for more details.

You call the service directly on0300 323 0707to discuss your needs (Monday to Friday, 9am to 5pm) or emailmviapt.enquiries.nw@nhs.net

We have a dedicated noticeboard to help give information to military veterans.

Former members of the armed forces can get extra services and help at our practice - please look at the noticeboard for more details.

Our practice's Military Veterans Champion, Diane Price, is pictured with it.

Ask for Diane at reception if you are a veteran and need help.

Our premises are also fully compliant with DDA (Disability Discrimination Act).

EPS (Electronic prescription services)

The Practice provides electronic prescribing for ease of the patients; please nominate a local pharmacy if you are interested in this service (see below)

Repeat prescriptions

Requests for repeat prescriptions can be made by bringing in your repeat prescription slip (right side of your prescription) into the surgery, or online. Please ask Reception for more information regarding registering online.

Please do not request repeat prescriptions by telephone as this can result in mistakes. Please ensure we have 48 hours’ notice to check and issue the prescription. Always request your medication in good time and do not run out!

Emis Online

We are now able to offer our patients, who have internet access to book, cancel and change appointments online and order medication.

If you wish to register for this service please speak to Reception staff and they will be able to advise you further.

Other services

We also provide other services which are not available on the NHS. These services include:

Sickness or Accident Insurance Forms, Private Healthcare Forms, Holiday Cancellation Forms, Fitness to Travel Certificates, HGV, Sports and Driving Medicals. Ask Reception for more details on fees.

Electronic Prescription Service (EPS)

If you get regular prescriptions the Electronic Prescription Service (EPS)may be able to save you time by saving you unnecessary trips to your GP.The Electronic Prescription Service (EPS) allows your GP to send your prescription directly to your chosen pharmacy without a paper prescription.

Find out more about the Electronic Prescription Service visithttp://www.hscic.gov.uk/epspatientsor speak to your practice or pharmacist.

How using EPS could benefityou

If you collect your repeat prescriptions from your GP, you will not have to visit yourGP practice to pick upyour paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive

Please speak to yournominated pharmacisttoactivate your EPS.

Is this service right for you?

Yes, if you have a stable condition and you:

• Don’t want to go to your GP practice every time to collect your repeat prescription.
• Collect your medicines from the same place most of the time or use a prescriptioncollection service now.

This service is not suitable for all patients. It may not be suitable if you:

• Don’t get prescriptions very often.
• Pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is callednomination.This could be a pharmacy local to your home or work address.

Ask any pharmacy or a member of the reception team to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can.

If you don’t want your prescription to be sent electronically, tell your GP.

If you want to change or cancel your nomination, speak to your nominated pharmacist or dispensing appliance contractor.

It is important to tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

Benefits of EPS

• More efficient and convenient for patients and staff.
• Reduces paper.
• Safer, faster and more efficient.
• Patients don't have to visit their GP for a prescription.
• Patients won't have a paper prescription to lose.

For more information visithttp://www.hscic.gov.uk/epspatientsor your pharmacy.

GP Appointments

GP Appointments at the Practice

We offer convenient times to see GPs to suit the needs of our patients, these are:

Pre Bookable appointmentsand book on the dayfor Mondaysam &pm and Thursdaysam & pm,Walk in clinics on Tuesday'sam & pm, Wednesdayamand Friday'sam & pm, Urgent Adult and Children on the day appointments, Home Visits, Telephone Consultations, Online pre booked appointments.

Extended Access Appointments, this is when the practice is closed

We also offer appointments within thecommunity athubslocated atBridgewater Medical Centre and Tyldesley Health Centre.
These appointments consist of:-

Practice Nurse AppointmentsatBridgewater MedicalCentre

• Pre-bookable appointments
• Walk in appointments
• Booked appointments throughout the day
• Home visits
• Telephone consultations

You can book an appointment by:

• Telephone 01942 876011
• Visiting the surgery
• Online services, ask at Reception to register for this service

You can book appointments upto four weeks in advance. You will have a choice of GP and can request to see a specific GP.

HCA & Nurse Appointments

We offer convenient times to see our Practice Nurse to suit the needs of our patients these are:

• Pre-bookable appointments
• Booked appointments throughout the day
• Home visits
• Telephone consultations

• You can book an appointment by:
• Telephone 01942 876011
• Visiting the surgery
• Online services, ask at Reception to register for this service

You can book appointments upto four weeks in advance.

Our Nurse is available for appointments relating to:

• Diabetes Testing and Monitoring
• Monitoring of Respiratory condition such as COPD and Asthma
• Heart disease monitoring and annual reviews
• ECG
• Stroke and Blood Pressure Monitoring
• Travel Vaccinations (please ring or complete our request form to find out which ones when making your appointment)
• Childhood Immunisations
• Smoking cessation
• Well Person Checks
• Elderly Monitoring
• Influenza Clinics (winter time)
• Pneumonia Vaccinations
• NHS Health Checks
• Weight Management, Exercise advice and referral
• Alcohol advice and referral
• Family Planning Advice
• Sexual Health Services and Contraception advice
• ECG Clinics
• Screening Programmes

Clinics

Sr. Janet Raftry is available for a wide range of clinics by appointment only. She offers the following clinics.

• Diabetes Testing and Monitoring
• Monitoring of Respiratory condition such as COPD and Asthma
• Heart disease monitoring and annual reviews
• ECG
• Stroke and Blood Pressure Monitoring
• Travel Vaccinations (please ring or complete our request form to find out which ones when making your appointment)
• Childhood Immunisations
• Smoking cessation
• Well Person Checks
• Elderly Monitoring
• Influenza Clinics (winter time)
• Pneumonia Vaccinations
• NHS Health Checks
• Weight Management, Exercise advice and referral
• Alcohol advice and referral
• Family Planning Advice
• Sexual Health Services and Contraception advice
• ECG Clinics
• Screening Programmes
• Health Promotion
• Spirometry

The practice has weekly antenatal clinics on Wednesday morning with the Community Midwife.

Travel Risk Assessment

Our practice nurse holds a travel vaccination clinic for our patients. Please see this page for more information and to fill in the risk assessment form.

Blood Tests

Please contact reception for information.

Directions

The practice is located on Bee Fold Lane, just of Leigh Lane in Atherton. Beefold Lane is a one way system and is accessed from Leigh Lane.

The Practice is next to the Central Park fields on Hamilton Street.

Our car park is at the front of the building, entrance to the car park is off Bee Fold Lane.

Out of Hours

When the practice is closed

If you become ill when the surgery is closed and you feel it is an emergency please contact NHS 111 who will direct you to the appropriate service. NHS 111 is available 24 hours a day, 365 days a year.

Call 999 in a medical emergency, when someone is seriously ill or injured and their life is at risk.

Leigh Walk-In Centre

Open 7.00am - 9.00pm every day

Leigh Infirmary
The Avenue
Wigan
WN7 1HW
Tel: 01942 483 453

Cancelling Appointments

Text to cancel = 07483 816 049.

GP Alliance

For bookable appointments on:

Saturday 10 am to 4pm

Sunday 10 am to 4pm

Monday to Friday 6.30 - 8.30pm

Please call 01942 482 848 to be seen at one of our Wigan partner hub sites

Phone number and details are here:

http://www.wigangpalliance.org/home/

Wigan Out of Hours

If you have received your invitation to have your next Cervical screening test and would like to have it done outside of practice hours, Wigan GP Alliance now offer cervical screening appointments at evenings and weekends.

To make an appointment please phone 01942 482 848

Please see this leaflet for more information

About Practice

The practice is run by GPs as part of SSP Health. We are an NHS organisation and our aim is to provide best practice by delivering excellent medical services, offering choice and working flexibly to meet patient needs.

At Bee Fold Medical Centre we will provide a wide and extensive range of services, not just looking after your existing illnesses, but by offering screening to diagnose problems such as heart disease, diabetes and blood pressure early, so you can benefit from a healthier and longer life.

In addition, we offer convenient times to see GPs and nurses to suit the needs of our patients:

• Pre-bookable appointments
• Walk in appointments
• Booked appointments throughout the day
• Home visits
• Telephone consultations

Other Practice Information

NHS England require that the net earnings of GPs engaged in the Practice is publicised and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes NO account of how much time GPs spend working in the practice and it should not be used to form any judgement about GP earnings nor to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice.

The annual declaration of average pay for GP's working in BEE FOLD MEDICAL CENTRE was £90,635 in the latest accounts - this is for 1 full time GP. Please note previously we used to have a salaried part-time GP - this is NO longer the case.

Useful Leaflets

Cancelling Your Appointments

To cancel by phone

You can cancel by calling the surgery directly on 01942 807870

To cancel by text message

Send 'cancel <your name> <date of appointment>' to TBC.

Patient Participation Groups